For this Company Spotlight, we interviewed IronSight’s CEO, Ron Melnyk, about how the company is digitally transforming the management of field operations in the energy and industrial sectors. IronSight connects the demand and supply side of industrial field services through its internally developed web and mobile applications that take jobs from request, to dispatch, to field execution across multiple companies, while also automating data capture and communication along the way. For more information on IronSight, please visit www.ironsight.app.

Background: IronSight was originally developed in 2015 within an oilfield vacuum truck company, to efficiently dispatch and manage its truck fleet and field personnel. As the company’s customers saw the significant efficiency gains and cost savings that were being realized by utilizing IronSight, they began asking if the platform could also improve other aspects of their field operations. By 2017, demand for IronSight eclipsed the company’s legacy vacuum truck business, so the company sold its trucks and focused solely on improving the IronSight platform. Today, over 190 service companies use IronSight on a daily basis.

Value Proposition: IronSight’s platform enables its customers to request, schedule, execute, document, and analyze jobs in the field through a single smartphone application. IronSight has helped to seamlessly bridge the gap between demand and supply of various products and services required for field operations while also reducing OPEX and driving efficiency gains through its ability to provide the following benefits:

Real-Time Visibility & Management: IronSight’s customers can order services and equipment from trusted providers through a standardized job request form as well as via automated orders triggered by field sensors. Once the order is accepted by the vendor, the IronSight platform provides real-time job status updates and the ability to track the vendor’s estimated arrival on a map. For service providers, jobs can be automatically assigned to the optimal route and technicians that have the correct skillset, equipment, and/or parts for each specific job.
Digitized Documentation & Workflows: Once a job is assigned to a technician, that person receives all their assigned tasks with detailed instructions and routing information to each worksite through the IronSight mobile application on their smartphone. Further, the app enables technicians to update the job with new information learned once they have arrived at the worksite, automatically keep track of time at each location, and instantly generate the required paperwork and invoices once a job is completed.
Powerful Analytical Tools: Leveraging the data captured from completed jobs, IronSight provides its users with the ability to track various costs and visualize KPIs in real-time. The platform can also benchmark vendors’ performance in comparison to each other as well as the performance of service technicians in relation to their peers. This information helps IronSight’s customers to optimize their operations and reduce OPEX.
ESG Data Capture: In addition to operational and cost data being gathered and analyzed, IronSight’s platform can also collect and document information on CO2 emissions across its customers’ operations as well as Scope 3 emissions from its supply chain partners and vendors. This information can also be integrated into other systems, such as SAP or Microsoft Dynamics.

Closing Thoughts: With the ongoing push for energy and industrial companies to increase productivity as well as sustainability across operations while utilizing less personnel, solutions like IronSight are and will continue to be critical to achieving the level of coordination and collaboration that will drive the industry’s success. We look forward to following the development of IronSight’s platform, as they continue to bridge the operational gap between the demand-side and supply-side of field operations.

Company Spotlights

May 2021